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SMS Text Messaging Terms

Last Updated: 9/24/2026

General Contractors National is a trade name of CMN GROUP LLC.

Program name and sender

These terms describe the General Contractors National ("GCNAT") text messaging program. Text messages in this program are sent by General Contractors National.

What messages you will receive

Once you agree to receive text messages, we may send you messages about:

  • Appointment and inspection scheduling
  • Insurance adjuster meeting confirmations
  • Estimate updates
  • Installation scheduling
  • Project status
  • Occasional service-related offers

Message frequency

Service messages are sent as needed for your project, typically 1 to 5 messages per week while a project is active. Marketing offers are sent no more than 4 per month.

Costs

Message and data rates may apply.

How you agree to receive messages

You agree to receive text messages from General Contractors National when you give us your mobile number and consent to texts in one of the ways below. Consent for service (transactional) texts and consent for marketing (offer) texts are separate.

Service (transactional) texts — project, appointment and inspection messages. You can consent:

  • by signing our standalone SMS Consent Form at an inspection or meeting and initialing the service (transactional) box;
  • by giving verbal consent on a recorded call; or
  • on our website, by checking the service (transactional) checkbox on our online SMS opt-in form.

Marketing (offer) texts — occasional service-related offers and seasonal tips. Verbal consent covers service (transactional) texts only and does not cover marketing or offer texts. Marketing texts require either the signed SMS Consent Form with the marketing box initialed, or the marketing checkbox on our online SMS opt-in form.

Consent is not a condition of purchase. You do not have to agree to receive text messages to buy or receive any product or service from us, and you can decline and still work with us. You may opt in to service messages, to service-related offers, or to both.

Opt out, help and resubscribe

  • Reply STOP at any time to opt out. We will confirm and send no further text messages.
  • Reply HELP for help.
  • Reply START to resubscribe.

You can also contact us at (703) 453-2279 or inquiries@gcnat.com.

Phone calls, AI assistants and call recording

  • Phone calls with General Contractors National may be handled by AI-powered virtual assistants and AI agents, which may use an AI-generated, artificial or prerecorded voice. An AI assistant will identify itself as an AI assistant.
  • Calls may be recorded and monitored for quality, training and compliance. By taking part in a call, you agree to that recording.
  • This section is separate from our text messaging program and is not required for it. Agreeing to receive text messages is not consent to phone calls, call recording or an AI voice, and agreeing to a phone call is not consent to text messages.
  • You can ask to speak with a person at any time.
  • Agreeing to AI-assisted or recorded calls is not a condition of purchase, and you can withdraw it at any time by telling us or by contacting support at (703) 453-2279 or inquiries@gcnat.com.

Privacy

We do not sell, rent or share mobile numbers or SMS consent with third parties or affiliates for marketing or promotional purposes. See our Privacy Policy.

Carriers

Carriers are not liable for delayed or undelivered messages.

Support

Email: inquiries@gcnat.com
Phone: (703) 453-2279

See also our Terms of Service and Privacy Policy.