SMS Text Messaging Terms
Last Updated: 9/24/2026
Program name and sender
These terms describe the General Contractors National ("GCNAT") text messaging program. Text messages in this program are sent by General Contractors National.
What messages you will receive
Once you agree to receive text messages, we may send you messages about:
- Appointment and inspection scheduling
- Insurance adjuster meeting confirmations
- Estimate updates
- Installation scheduling
- Project status
- Occasional service-related offers
Message frequency
Service messages are sent as needed for your project, typically 1 to 5 messages per week while a project is active. Marketing offers are sent no more than 4 per month.
Costs
Message and data rates may apply.
How you agree to receive messages
You agree to receive text messages from General Contractors National when you give us your mobile number and consent to texts in one of the ways below. Consent for service (transactional) texts and consent for marketing (offer) texts are separate.
Service (transactional) texts — project, appointment and inspection messages. You can consent:
- by signing our standalone SMS Consent Form at an inspection or meeting and initialing the service (transactional) box;
- by giving verbal consent on a recorded call; or
- on our website, by checking the service (transactional) checkbox on our online SMS opt-in form.
Marketing (offer) texts — occasional service-related offers and seasonal tips. Verbal consent covers service (transactional) texts only and does not cover marketing or offer texts. Marketing texts require either the signed SMS Consent Form with the marketing box initialed, or the marketing checkbox on our online SMS opt-in form.
Consent is not a condition of purchase. You do not have to agree to receive text messages to buy or receive any product or service from us, and you can decline and still work with us. You may opt in to service messages, to service-related offers, or to both.
Opt out, help and resubscribe
- Reply STOP at any time to opt out. We will confirm and send no further text messages.
- Reply HELP for help.
- Reply START to resubscribe.
You can also contact us at (703) 453-2279 or inquiries@gcnat.com.
Use of AI and automated technology
- General Contractors National may use automated technology, including AI-powered virtual assistants and AI agents, to contact you by text message and by phone, and to answer or return your calls.
- By giving us your phone number and agreeing to receive messages, you consent to receive calls and text messages that may use an artificial or prerecorded voice or an AI-generated voice or message.
- Calls may be recorded and monitored for quality, training and compliance, and you consent to that recording. An AI assistant will identify itself as an AI assistant.
- You can ask to speak with a person at any time.
- Consent is not a condition of purchase, and you can revoke it at any time by replying STOP, by telling us, or by contacting support at (703) 453-2279 or inquiries@gcnat.com.
Privacy
We do not sell, rent or share mobile numbers or SMS consent with third parties or affiliates for marketing or promotional purposes. See our Privacy Policy.
Carriers
Carriers are not liable for delayed or undelivered messages.
Support
Email: inquiries@gcnat.com
Phone: (703) 453-2279
See also our Terms of Service and Privacy Policy.